Frequently Asked Questions

General questions

What I need to have to create a report in Reportizer?

What database formats are supported?

What are the differences between Reportizer and other database reporting tools?

Can I configure Reportizer to be used for printing only?

What are the differences between Reportizer and Database Tour Pro reporting?

Can I export database with Reportizer?

Does Reportizer support images in reports?

Does Reportizer support grouping of records?

My report uses only two numeric fileds. How can I optimize it to fill paper area maximally?

What interface (GUI) languages are supported?

What is an additional tool Reportizer Viewer?

Pre-purchase and post-purchase questions

I want to purchase several your products. Can I expect a discount in this case?

I purchased Reportizer and I need support. Where should I place the support ticket?

I purchased Reportizer, but after entering serial number, I see error message 'Reportizer has already been registered on another computer'. What does it mean?

I purchased Reportizer, but cannot activate it. I enter my serial number and program says it is valid, but every time the program starts, activation window appears. What am I doing wrong?

I purchased Reportizer, but now I want to purchase additional copy. Can I expect a discount in this case?

I installed and registered Reportizer, but now I want to move it on another computer. What is the right way to do this?

Cannot find your question? Please contact us.

ANSWERS

Q. What I need to create a report in Reportizer?

A. First of all, you need to have a database with data. In some cases you need to have a database engine installed (please, refer to next question for these issues).

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Q. What database formats are supported?

A. This depends on database engines available and the versions of the engines. Current version of Reportizer can work with data via two database engines - Borland Database Engine (BDE) or Microsoft ActiveX Data Objects (ADO). Reportizer will work with all database formats, supported by the engine(s), installed on your machine, for example, dBase (DBF), Paradox (DB), Comma separated values (CSV), Microsoft Access (MDB), Microsoft Excel (XLS), HTML, Oracle, Interbase, SQL Server and so on.

Note
You can decide by yourself, which database engine to use (or both ones).
In order to work with data via BDE you must have BDE (at least 5.0 version) installed on your machine.
Windows 2000 and later Windows versions include ADO, therefore in order to work with data via ADO it is enough to have Windows 2000 or later Windows operating system. For previous Windows systems, you may download and install MDAC from Microsoft web site. You can check the presence of BDE and ADO on your machine and their versions after installing Reportizer in About... section..

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Q. What are the differences between Reportizer and other database reporting tools?

A. Reportizer is a powerful tool for producing professional looking reports for the small price. That is the main difference.

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Q. Can I configure Reportizer to be used for printing only?

A. Yes. You create the reports, other print them. You can lock all report editing features by setting the corresponding option in the interface. The option to enable this feature again can be protected by password. So, users of your reports will not have the ability to modify your reports, if you need this. As an alternative, Reportizer Viewer can be used.

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Q. What are the differences between Reportizer and Database Tour Pro reporting?

A. Both tools, Reportizer and Database Tour Pro, use the same report engine (vlReport component). The report templates (.dtt files) of these tools usually compatible and can be edited by both tools.

But there are also important differences between these tools. While Database Tour Pro is a genaral database tool, where reporting is one of the many features, Reportizer is designed for reporting purposes only. Each of them has its own advantages, but Reportizer in most cases provides more powerful and convenient way to design database reports, which achieved by including the following features:

- Opportunity to work with report collections (qroups of .dtt files from selected folder);
- Ability to disable report editing by program administrator (with password protection), which is necessary sometimes when the program is used by several people and some of them are not advanced users and have permissions only to print reports, not edit;
- Ability to edit reports not only in visual designer, but also in text mode.

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Q. Can I export databases with Reportizer?

A. Yes. You can export data to TXT, HTML, XLS documents. Just build the simple table looking report (you can do this by Add Template Wizard). Then, in report preview, click Export to File button.

Note, that if use images or other graphic objects in your report, they can be exported only to HTML and ignored when exporting to other formats.

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Q. Does Reportizer support images in reports?

A. Yes. In report designer, you can load static images (Image object) from files to your report. Supported formats are: bitmaps (.BMP), icons (.ICO), metafiles (.EMF, .WMF), JPEG (.JPG, .JPEG). Also, you can use images of these formats, which are dynamically loaded from database (Database Image object).

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Q. Does Reportizer support grouping of records?

A. Yes. You can use three levels of grouping. Each group may have its own header, footer and group totals.

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Q. My report uses only two numeric fileds. How can I optimize it to fill paper area maximally?

A. You should set column quantity for Page object to the appropriate value (default setting is 1). For example, if width of your two fields occupy 1/3 of the page width, then you should set Columns property of the Page object to 3. In this case you get the full page will be filled before the new page will start.

Note, that in current version AutoStretch property of Data Band object should be set to No for multi-column reports.

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Q. What interface (GUI) languages are supported?

A. Currently English, German, and Ukrainian interfaces are supported. Each interface is separated into a different setup module, therefore, when downloading Reportizer, please make sure that you are downloading correct language version.

Any help in translating Reportizer into other languages is very welcome. The translators have advantages in purchasing Reportizer.

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Q. What is an additional tool Reportizer Viewer?

A. Reportizer Viewer is a small reporting tool. It is free for personal use. Buyers of Reportizer or Database Tour Pro may use it also for commercial use without additional charge.

Unlike Reportizer, Reportizer Viewer allows previewing, printing, and exporting only. So, it is useful for using on those computers, where reports should not be modified, but should be used only for printing (or exporting).

Reportizer Viewer can be associated with report template files for easy opening them from Windows Explorer. It also supports many command line parameters for printing, database access, passing parameter values etc.

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Q. I want to purchase several your products. Can I expect a discount in this case?

A. Yes. You should start your order process here. You will be able to select more than one product to purchase by lower price than they are usually sold separately. If the product combinations offered are different as you would like to purchase, or if you want to purchase multiple licenses for some of the products, please contact us.

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Q. I purchased Reportizer and I need support. Where should I place the support ticket?

A. You may contact us either using the online contact form, or sending email to addresses, which appear in About box of Reportizer.

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Q. I purchased Reportizer, but after entering serial number, I see error message 'Reportizer has already been registered on another computer'. What does it mean?

A. Note, that you may use your purchased product on the amount of computers, which is allowed by purchased license.

For example, if you purchased one license, you may use the program on one computer only, as it is described here.

In your case it is mean that you have already activated Reportizer with your serial number on other computer(s) and you are trying to activate it on extra computer. So, you should uninstall Reportizer on some other computer(s) and try again. In case the problem still exists, please contact the author with specifying your serial number.

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Q. I purchased Reportizer, but cannot activate it. I enter my serial number and program says it is valid, but every time the program starts, activation window appears. What am I doing wrong?

A. The activation of Reportizer is done within two steps: validation of your seral number, and the activation itself.

You usually should not have problems with first step, if you have valid serial number.

The second step (activation) is used to prevent casual piracy. Note, that you may use your purchased product on the amount of computers, which is allowed by purchased license. Activation just ensures that your serial number was used in compliance with Reportizer license; in other words, it ensures, that amount of computers, where your serial number is used, is not larger than amount of copies purchased.

For example, if you purchased one license, you may use the program on one computer only, as it is described here.

Activation is usually done automatically behind the scene, after you enter your serial number and if you have Internet connection.

In your case, it seems, the serial number validation passed successfully, but activation failed due to either your serial number is used on other computer(s), or you have not Internet connection on your computer.

If you have not Internet connection on the computer where you want to use Reportizer, you should obtain the activation code using another computer, which has Internet connection, and then enter it in the program; just follow instructions, which appear after unsuccessful activation.

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Q. I purchased Reportizer, but now I want to purchase additional copy. Can I expect a discount in this case?

A. Yes, if you contact author before purchasing and send your order number and serial number. The discount amount will depend on amount of copies, purchased before, and amount of copies, you want to purchase, as it is described here.

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Q. I installed and registered Reportizer, but now I want to move it on another computer. What is the right way to do this?

A. One Reportizer license allows you to use the program on one computer only. To move installed and registered program on another computer, you should uninstall it on the old computer and install and register it on the new one.

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